We'd like to give you a short introduction to our shipping policy.
Our whole team at BetterRoomie has one goal: We would like to offer our beloved customers the smartest, most efficient tools, products and gadgets every shared apartment needs. In order to be able to compete with multinational companies like Amazon, we partnered up with suppliers all over the world and try to avoid any middlemen in order to give our customers the best price possible.
However, to be able to offer you our products for the best price possible, shipments take a little bit longer than you're maybe used to. From our experience though, you will love them even more, when they arrive.
All of our orders are shipped via E-Packet and can be tracked - from its origin to your doorstep. The shipping times are as following:
- USA: 12-21 days.
- Canada: 16-26 days to arrive.
- UK: 13-29 days to arrive.
- Australia: 13-20 days to arrive.
- Europe: 20-30 days to arrive.
- Rest of the world: It is highly variable! For some island, It can be up to 40 days, but most of the time it is in the 30 days range.
We are continuously working on finding partners closer to our customers to improve our delivery times. Until then, just sit back, relax and wait for them.
As we are working together with many partners, the products you ordered might arrive in different packages or not all at once on the same day. In that case, please be patient. We promise you that every order will eventually find its way to you.
We will keep you updated on your package's journey with the most information we can provide. However, if you have other questions, please don't hesitate to contact us any date and any time at email@example.com.